Custom alerts help you stay aware of important changes across your apps without constantly checking dashboards. By connecting with Slack, you can receive these alerts directly in your team’s workspace, making it easier to act on ranking shifts, review changes, visibility updates, or app store metadata changes as they happen.
This setup is especially useful for app growth marketers, ASO managers, and UA teams who want alerts to reach the right people at the right moment, where daily collaboration already happens.
Let’s walk through how to connect Slack to custom alerts using the updated interface.
Before you begin
Before setting up the Slack integration, there are a few things to keep in mind.
You’ll need access to a Slack workspace where you have permission to authorize apps and select channels. Alerts can only be delivered to Slack channels that you explicitly connect through the platform.
It’s also important to note that adding a Slack channel does not automatically attach it to an alert. Channels must be selected at the alert level so you stay in control of which notifications go where.
Once you’re ready, you can connect Slack either globally through Channel Settings or directly while creating an alert.
Get started with Slack integration
There are two ways to integrate Slack with custom alerts. Both use the same authorization flow and can be used interchangeably, depending on how you prefer to work.
Option 1: Adding Slack channels from Channel Settings
This option works well if you want to set up Slack channels in advance and reuse them across multiple alerts.
First, go to platform and click the custom alerts button in the top right corner.
Once you’re on the custom alerts screen, select Channel Settings, also located in the top right.
A drawer will open where you can manage notification channels. Expand the Slack Channels section to see any channels you’ve already connected. To add a new one, click Add Channel.
You’ll be redirected to Slack to complete authentication. Choose the workspace and channel where alerts should be posted, then confirm by clicking Allow.
After authorization, the channel will appear in your Slack channels list. At this point, the channel is connected but not yet linked to any alert. When creating or editing an alert, you’ll need to select this channel under Notification Preferences.
This approach is helpful when multiple alerts should share the same Slack destination.
Option 2: Connecting Slack during alert creation
If you want alerts to start flowing to Slack right away, you can also connect a channel while creating an alert.
Start by clicking Create Alert on the custom alerts page. In Step 1, choose your alert type, then continue to Step 2 where you select the app, country, and alert frequency. Scroll down to the Notification Preferences section and turn on Slack notifications. If you already have Slack channels connected, you’ll see them in the channel dropdown.
If you don’t see the channel you need, or if this is your first Slack integration, click the “+” button to add a new channel. You’ll be guided through Slack authentication, where you select the workspace and channel and approve access.
Once authentication is complete, the newly added channel will appear in the dropdown automatically, and the alert will be linked to it. From that point on, notifications for this alert will be sent directly to Slack.
This method is ideal when setting up alerts one by one and keeping everything in a single flow.
Keep in mind!
- Slack channels connected through Channel Settings are reusable, but they won’t receive alerts unless they’re selected at the alert level.
- You can use different Slack channels for different alert types, apps, or teams to keep notifications relevant and easy to follow.
- If a Slack channel is removed from an alert, notifications will stop, but the channel connection itself remains available for future alerts unless you remove it from Channel Settings.
Connecting Slack to custom alerts helps bring important app store signals closer to your daily workflow. Whether you prefer to prepare channels ahead of time or connect them while creating alerts, the updated setup keeps things flexible and easy to manage.
If you have questions about alert delivery, Slack permissions, or choosing the right setup for your team, reach out to your Customer Success Manager or start a conversation via live chat. We’re happy to help you get everything set up smoothly.