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How do I resolve the "An issue occurred" error during Apple Ads integration?

If an error message during the integration stating, "Your request couldn't be completed." follow these steps;

  • Try integrating in incognito or guest mode.

  • Verify that you are an admin on the Apple Ads account.

If the issue persists, feel free to contact your dedicated Customer Success Manager via your communication channels or the support team via Intercom.